Some Concepts, Like Squid, Are Slippery
Restaurant | Right
| October 26, 2011
Customer: “I’d like your grilled calamari salad, please. Also, I’d like to substitute the calamari for squid.”
Me: “Sir, calamari is Italian for squid.”
Customer: “No, no, I know the difference. Squid have tentacles, so I want that instead.”
Me: “Certainly, sir.”
(I end up having the kitchen make the salad as usual, much to the customer’s satisfaction.)
Me: “Here is your grilled squid salad, sir!”
Customer: “See, that wasn’t too hard! Thank you!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
