Socrates Meets The Elevator
Customer: “Is there an elevator to the theatre?”
Me: “Yes, directly across from me.”
(The customer walks to the front of elevator and starts yelling…)
Customer: “How does this thing work?!”
Me: “Press the button, and when the doors open, get in and press floor number 2.”
Customer: “No, how does this thing work?”
Me: “Do you mean the physics behind elevators? This brand of elevator… or something more specific?”
Customer: “No, how does it work with me?”
(My phone was ringing and I had to go answer it in a different room. I wandered off. Ten minutes later, the customer was still arguing with the elevator. I left for lunch… a very long lunch.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
