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Social Anxiety Over A Form? Yeah, We Get It

, , | Right | August 1, 2021

The customer is calling because they have gotten a dunning — like a bill — with post.

Me: “May I have the order number, so I can find you in our system?”

Customer: “AAAAAAAAAHH! Oh, it’s right here on the letter.”

The rest of the call was normal. Thank you for the yell in the early morning.

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