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So THAT’S How It Is In That Family, Part 2

, , , , , | Right | September 8, 2020

I’m working a twenty-items-or-less line at a large retail store. It’s very busy, and out of the corner of my eye, I notice a young couple with a huge jug of wine. As they approach me, the male walks away. We must card every member of a group at my store.

Me: “Hi, how are you? I’ll need to see your ID as well as your friend’s.”

Customer: “You don’t need his ID! He’s my older brother and is only here to carry the bottle.”

Me: “My hands are tied; store policy states I must have both your IDs or I cannot sell this to you.”

The customer then throws a fit and demands a manager.

Customer: *To the manager* “Your f****** cashier here won’t sell me my wine because my younger brother doesn’t have his ID. He’s just carrying the bottle for me!”

Me: “You told me he was your older brother.” *To my manager* “I would have thought they were dating by the way they were hugging on each other in line.”

Manager: “My cashier already denied the sale. I’m behind her in that.”

She walks off so no one can argue. The customer stands there, dumbfounded and fuming.

Customer: “You racist! I oughta smack the s*** out of you!”

She stared me down until she stormed off.

So THAT’S How It Is In That Family

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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