So… No Tip, Then?

I was a delivery driver for a pizza chain, and I would help the front staff take calls and place orders.

Customer: “I only have $20. What can I get?”

My manager worked with me, removed the delivery fee, and got them as much food as possible with our coupon codes.

Me: “Your total will be $19.89, and it will be there in forty-five minutes or so.”

We were slow, so I delivered their food in about twenty-seven minutes. I knocked on the door.

Customer: “The person on the phone said it would be ready in thirty minutes or less, and now it’s free because you took so long!”

Me: *Smiling* “A, we stopped doing that promotion twenty years ago. B, I am the person you spoke to on the phone, and I never said that. And C, it only took twenty-seven minutes.”

I showed them the time stamp on the receipt. They grumbled and avoided eye contact as they held out their hand for their 11¢ in change. Some people!