Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

So Much For Reliable Transportation

, , , , | Working | February 3, 2021

[Coworker #1] has a disability. Because of this, she is a part-time employee and a transportation service for disabled people drops her off in the morning and picks her up during the lunch break. 

One day, it is 12:40 pm when [Coworker #2] in the parking lot calls out to me.

Coworker #2: “Did you see [Coworker #1]? Her transport is here.”

Me: “Yes, I just spoke to her. I’ll get her.”

I run to the break room where [Coworker #1] is eating her yogurt. 

Me: “Your transport is here.”

[Coworker #1] starts finishing her yoghurt quickly.

Coworker #1: “They told me they were arriving at 1:10 pm.”

When [Coworker #1] gets outside:

Driver: “Ah, we waited for you!”

Coworker #1: “Uh, yes. I was told you were coming at 1:10 pm and I didn’t get a text message saying you’d be here earlier.”

Driver: “Yes, I forgot to take your number, but if you stay outside, there will be no problem.”

Coworker #1: “I should stay for an hour eating in the rain in case you’re early?”

Driver: “And if you answer me back, we’ll leave you here until 5:00 pm next time.”

The rest of us usually finish at five.

On another occasion, the receptionist receives a phone call from [Coworker #1]. 

Coworker #1: “I can’t come to work today. My transport just called me and they took someone in my place.”

[Coworker #1] is reliable, but the receptionist, with the advice of the executive secretary, decides to call the transportation service for disabled people to be sure.

Transport Employee: “Yes, we had an out-of-time registration, but it was someone important, and then we would have had to find a third driver and a third vehicle just to pick up one person. We had to refuse someone else, instead.”

Because of this, [Coworker #1] lost a day off. 

Unfortunately, that is the only company that offers this service in our city and [Coworker #1] has to make do with it. And having seen the reviews, she is not the only one to have problems with this company.

Question of the Week

Tell us about the rudest customer you’ve ever met.

I have a story to share!