Snug As A Bug In A TV

(I have been in retail for over six years. A sweet elderly lady comes into the TV department.)

Customer: “I have a bug in my TV.”

Me: “Can I ask what issues you have been having?”

Customer: “There is a bug inside my TV. I have pictures.”

(I was thinking it was a panel issue or something she could capture on camera. Then, she pulled out the photos, and sure enough, there was a real-life insect inside her TV, crawling around so that it was being projected onto the screen. I didn’t know what to tell her, and to be honest, I did laugh a bit. I took her over to the repair desk to ask for any suggestions and after they laughed at this odd situation, all they really had to say was to either let it die, take off the back cover, or try compressed air. This just goes to show that you will always be surprised, and sometimes the customer actually is right.)