‘Snsv’ Is Also The Sound My Brain Makes When This Happens
(We work in a shop in a top educational establishment. I sometimes wonder how these people got into University.)
Customer: “Hi, I’d like to buy a charger for my laptop please.”
Me: “Certainly, what make is it?”
Customer: “It’s a snsv—” *pronounced snus uv* “—laptop.”
Me: “I’m sorry?”
Customer: “Snsv.”
Me: “I’ve never heard of that brand before.”
Customer: “It’s definitely snsv. I have it here.”
(The customer brings out her laptop and places on the desk.)
Customer: “See, SNSV.”
(I instantly realise what’s gone on and turn the laptop the right way up.)
Me: “It’s an ASUS.”
Customer: “Oh.”
Question of the Week
Have you ever served a bad customer who got what they deserved?