Snaking Past The Parents
(My nine-year-old nephew is fascinated by insects and reptiles, and proudly signs himself Nephew THE ENTOMOLOGIST on emails. My sister and her husband have had to be very firm with him about the creepy-crawlies that he tries to bring in the house. One day she receives a call on her cell.)
Caller: “Hi, I’m with [Reptile Supply House] and I need to schedule a delivery.”
Sister: “A delivery of…?”
Caller: “You ordered a corn snake. We need to make sure that there’s someone at home to accept a live delivery.”
(Turned out, my nephew figured out how to set up a PayPal account and used his Christmas money to order the snake. Unfortunately for him, he had no phone and used my sister’s number for the transaction. When my sister contacted PayPal to shut down his account, she said the lady on the customer service line laughed so hard at the story she had to put a supervisor on the phone to finish the cancellation.)
Question of the Week
Have you ever served a bad customer who got what they deserved?