Smells Like Teen Illiteracy
Customer: “Do you have anything from Nirvana?”
Me: “Sure, right this way. Here is a book about Kurt Kobain, and over here is a copy of his diary.”
Customer: “No, the music.”
Me: “Oh, did you want the book about the band and the grunge scene?”
Customer: “No, the music.”
(The customer holds up his hands to his ears, miming headphones.)
Me: “I’m sorry, are you looking for the music on CD?”
Customer: “Yeah, a CD.”
Me: “Oh, sorry. We don’t sell that here. Maybe you could try the music store on the other side of the mall?”
Customer: “What? You’re out of the CD?”
Me: “No, we don’t sell CDs at all. Just the—”
Customer: “Why the h*** not?”
Me: “Ah, because this is a bookstore?”
Customer: *looks up and around for the first time* “Huh! What a stupid store!” *walks out*
Question of the Week
Have you ever served a bad customer who got what they deserved?
