Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Smartphones Are Basically Magic

, , , , , | Working | CREDIT: IamFromScotland | March 22, 2023

This was five or six years ago. Apple and Google Pay had not long been introduced here in the UK when these incidents happened. I had a smartphone, so I was able to use that brand’s mobile payment app with no worries.

Though the only “limit” is what you personally have in your bank account at that time, at this time — and for some stores who had not taken up [Mobile Payment] — the limit was set to £30, the contactless limit.

I went into a shop and got a “meal deal” and some things for the house. The meal deal consisted of a sandwich, a drink, and a snack pack of crisps for £3. My total came to around £12 overall, and I advised that I wanted to pay via card.

The cashier totaled it, I did the [Mobile Payment] thing, and my phone beeped. The payment went through, the cashier’s drawer opened, and the receipt printed, indicating that the payment was okay.

Cashier #1: “What?! What just happened?”

Me: “I used my card. It’s on my phone—” *points to it* “—so I just use it as an ordinary card payment.”

Cashier #1: “NO! You are trying to steal from us! You did not present your card!”

During the transaction, the supervisor was behind her filling the cigarettes and lotto scratch cards, so they had seen the whole thing.

Supervisor: “Sir, I know you’re not trying to steal. I use [Mobile Payment], too. I know you have paid, so feel free to go. I think I have some staff training to do.”

Me: “Thanks!”

I have been there several times since then, but the first time I went there after this incident, the same cashier was there. She just gave me a look and I said:

Me: “Don’t worry, I am not stealing; I will use my magical phone!”

She did not find that funny.

A few weeks after this, I was with my mother at a different shop buying some furniture and garden stuff that came to £30.

“Great!” I thought.

I tapped the phone, beep it went, and I paid for it.

Once the receipt printed, the cashier looked at me, the till, the receipt, me, the till, my phone, and me before finally taking the receipt and handing it to me.

Me: “Isn’t [Mobile Payment] a wonderful thing?”

Cashier #2: “Sorry, but is that what you did with your phone? Paid?”

Me: “Aye, set it up a few weeks ago. I can use it for unlimited payments for shops that support it, for any transaction of £30 or less.”

Cashier #2: “I have heard of it, but I haven’t seen anyone use it. Now I know it works! Looks simple.”

Me: “It is!”

We said our goodbyes, and Mother and I left.

[Mobile Payment] can be confusing, folks. Just don’t go stealing from people, eh?

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

I have a story to share!