Small Business, Big Difference
Coffee Shop | Working
| August 29, 2014
(I’m the customer in this story. I am just returning home after taking my fiancée to the tram stop in the morning and decide to stop at a café nearby.)
Barista: “Here’s your large mocha.”
Me: “Could I pay by card please?”
Barista: “Sorry the minimum is $10.”
(I go to grab some chocolate to bring up the total.)
Barista: “Don’t worry about it. Just pay next time you come in.”
Me: “Are you sure?”
Barista: “Yeah. You’ve been in half a dozen times. We know who you are.”
(Made my day! One of the reasons I love going to small businesses.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
