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Slooooowly Does It

, , , , , | Right | January 21, 2020

(It’s early in the day and fairly slow. I’m manning the till while my coworker is preparing trays of pizza dough just a few feet away. A man dressed in business attire walks into the shop and approaches my till, endlessly jabbering on his phone. He thrusts a coupon for a free one-topping slice at me, but says nothing apart from continuing his phone conversation.)

Me: *quietly, turning to my coworker* “It’s a policy of mine to ignore customers if they’re on their phone.”

Coworker: “Yeah, me, too.”

(I remain at the till but say nothing to the man, waiting for him to, at the very least, swivel his phone from his face for the half a second it would take to say whatever topping he wants on his slice. But alas, he continues his phone conversation like we’re not even there. I continue to stand in silence, just waiting, for a good three minutes at least, still holding the coupon, and I haven’t touched the order screen at all.)

Me: *turning to my coworker* “Dude, this is getting awkward.”

Coworker: *nods*

(Finally, the man takes a moment away from his super important phone call.)

Customer: “Are we about ready to go here, or what?”

Coworker: “Yeah, we’re just waiting on you.”

Me: “Whenever you’re ready.”

Customer: “Oh, uh, I’ll have pepperoni.” *returns to phone call*

(We made him his pepperoni slice, but we took our time and made sure to put it in the oven that cooks slower.)

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