Sleeping On The Job

(When I first start working at a call center taking incoming client calls, I have a pretty typical “script” of how I answer the phone. We have to thank the client for calling and give our name and some sort of pleasantry while also obtaining their name. I always opt for, “Whom do I have the pleasure of speaking with?” One day during my shift I start getting tired and doodling on my paper, writing the words, “I’m sleepy.” As I’m doing this, a call comes through.)

Me: “Thank you for calling [Company]. This is [My Name] speaking. Whom do I have the pleasure of sleeping… speaking with?”

(Luckily for me, I don’t think the client heard, and the rest of the conversation continued as normal. My coworkers wouldn’t let me live that one down for weeks!)