Sizing Up To Be An Issue
(I am working in a shoe store in a mall. I get this almost every time a mother and her children walk in.)
Customer: “I like this sandal for my daughter. What other colors do these come in?”
Me: “Well, we only have what is displayed on the tables, so blue, red, and white, as well as the black one you are holding.”
Customer: “All right, I will take this in my daughter’s size.”
Me: “Sure thing. What size does your daughter wear?”
(Note that we do not have a foot measure and the daughter isn’t even in the store with her.)
Customer: “I don’t know.”
Me: “Neither do I.” *laughs*
Customer: “You need to know her size?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?