Six Inches Can Make All The Difference

, , , , | Right | February 27, 2020

On Sundays, we have a “super Sunday deal” which discounts all footlong subs to $7 if you buy a drink, as well. A customer has purchased a six-inch meatball sub, which costs $5.45. She buys a 600mL bottle of soda for $3.75.

Me:
“That’ll be $9.20 all up, thanks.”

Customer:
“Excuse me, where’s the deal in that?”

Me:
“I’m sorry, I don’t understand.”

Customer:
“Your sign says that if I buy a sub and a drink, the sub will only cost $7! So why is my sub not $7?”

Me:
“That deal only applies to footlong subs and you have ordered a six-inch.”

Customer:
“Can’t you just give me the $7 deal with the six-inch, then?!”

Me:
“But you ordered a six-inch meatball sub. That costs $5.45.”

Customer:
“So what?”

Me:
“So, what you’re telling me is that you want me to charge you $7 for a sub that normally costs $5.45?”

Customer:
*Pauses for a few seconds* “No.”

The customer handed me $9.20 and quickly headed for the door.

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