Six Cents None The Richer
(I work for a large gas station chain. I am ringing up an old man when I miss an item on the counter. I realize my mistake only after he has already paid, so I go to scan the item I missed. The item is $1.99 plus six cents of tax. He proceeds to freak out for the dumbest reason possible before trying to backtrack once he realizes he is an idiot.)
Me: “That will be $2.05 with the tax for that, then, sir.”
Customer: “Are you kidding me? I’m not paying that! You’re charging me even more tax?!”
Me: “Uh… what?”
Customer: “You messed up, and now I have to pay more tax? I don’t think so.”
Me: “Yeah, that’s not how taxes work. Sales tax is based on a percentage. If the two bucks were with the first order you would have paid exactly the same amount in taxes as you are now.”
Customer: “Oh.” *laughs* “Yeah, I knew that. I was just messin’ with you.”
(Sure you were, dude. Sure you were.)
Question of the Week
Have you ever served a bad customer who got what they deserved?