Sink Or Dim(witted)
(I work for a large water park that has a ride that involves a jump off a twenty-five-foot cliff and a Tarzan rope swing. On these rides, we have a series of questions we legally must ask.)
Me: “Are you a good swimmer?”
Guest: “Huh?”
Me: “Are you a good swimmer?”
Guest: “Oh… uh… yeah, of course.”
Me: “Any head, neck, or back injuries?”
Guest: *indignant* “Would I be standing here if I did? No injuries!”
Me: “Any history of heart problems?”
Guest: “Nope.”
Me: “Any shoulder dislocations?”
Guest: *rolls shoulders* “No, I’m good.”
Me: “Okay, no flipping or diving. Grab this rope, and you’re good to go…”
(The guest proceeds to swing out over the water and falls off almost instantly. I look down and see him struggling to stay afloat, so my coworker jumps in and leads him to the ladder. I close off the ride to fill out a report for the save.)
Me: *to coworker* “What happened?!”
Coworker: “I don’t exactly know. He says his shoulder hurts.”
Me: “Sir, have you ever had a dislocated shoulder?”
Guest: “Yes, why do you ask?”
Me: “Because when I asked you before, you said no, and now you hurt it. Also, was it because of your shoulder that you were having trouble swimming?”
Guest: “No. I just can’t swim.”
Me: “So, when I asked if you were a good swimmer, why did you say yes?”
Guest: “I didn’t realize I would have to swim!”
Question of the Week
Have you ever served a bad customer who got what they deserved?