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Since It’s Only A Suggestion…

, , , , | Right | September 1, 2020

I work in IT for a small company. The number for the IT department near-constantly gets calls for a credit card company due to the phone number being similar. Most callers accept they’ve got a number; this one doesn’t.

Me: “Hello, how can I help?”

Caller: “Hi, is this [Credit Card Company]?”

Me: “No, I’m afraid not.”

Caller: “Well, your colleague forwarded me to you; I suggest you deal with this.”

Me: “Not my colleague, mate.”

I put the phone down.

I’m still puzzled as to why he thought I’d believe that someone at the credit card company would forward a call to the company’s customer line instead of using the internal extensions.

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