Signing Off On That Action

(I work at a company that specializes in property management software, and I help answer calls and emails regarding issues specifically with the software.)

Customer: “Hey, I have a question for you.”

Me: “Okay, what’s going on?”

Customer: “The UPS guy is here right now in the office, and he brought in a bunch of sodas. Like, a bunch. Should I sign for them?”

Me: “Did you order the sodas?”

Customer: “Nope.”

Me: “Do you know if someone else did?”

Customer: “I’m not sure. He is waiting for me to sign for them. Should I?”

Me: “…sure.”

Customer: “Okay, great. Thank you.”

(I’ve talked to this manager before and I still think he has no idea that I am tech support for the software they use. Not sure who he thought he was calling.)