A Signature Reason Why The Economy Is Failing
(Due to issues with credit card fraud, our store has been very strict about checking that customers’ signatures match what’s on their credit cards. This type of exchange happens several times a week while ringing up customers using credit cards.)
Me: “Can I look at your credit card, please?”
Customer: “Sure, here you go.”
Me: “I’m sorry, this card doesn’t have a signature on it; I can’t accept it.”
Customer: “Oh, I never sign my credit cards. If it got stolen, the thief could just copy my signature and use my card!”
Me: “But if they steal it and it’s blank, they can just sign your name in their own handwriting, making it even easier for them to use it…”
Customer: “But it won’t be my signature!”
Me: “…”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
