Should Train Your Advice On Those With Training

, , , | Right | June 20, 2019

(I am employed as a station assistant for the London Underground — metro system. A train pulls in when a customer approaches me.)

Customer: “Excuse me? Does this train go to Richmond?”

(My station is a transfer station for services to either Ealing Broadway or Richmond. The train pulling up is for Ealing Broadway, meaning the train is the wrong one for him to take.)

Me: “No, I’m afraid not; this train goes to—“

Customer: *interrupts* “That man there—“ *points to a complete stranger* “—said it does!”

Me: “Well, it doesn’t. You can board it if you like, but it won’t take you to Richmond.”

Customer: “But that man said it did!”

(Despite the fact that I’ve told him otherwise, the man boards the train. I also board the train, as I have been called to Ealing Broadway for another matter. The moment the train announces it’s arrival to Ealing Broadway, the man returns to me.)

Customer: “What are we doing here?! I thought this train went to Richmond!”

Me: “I told you twice that it didn’t.”

Customer: “But the man said it did!”

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