Should She Be Driving?  

, , , , | Right | September 27, 2019

(I’ve just clocked in when the phone rings, so I pick it up.)

Me: “Hi. You’ve reached [Coffee Shop]; what can we do for you?”

Caller: “Hi. I’m stuck in traffic but I want to place an order.”

Me: *thinking she means a traveler, as we don’t take phone orders for individual drinks* “Sure, we have our joe-to-go boxes which serve twelve cups, and plastic cambros in 2.5- and 5-gallon sizes.”

Caller: “What? No, I just want an iced coffee.”

Me: “Oh… Did you want to pay over the phone?”

(That’s still not something we do, but I want to check what she is after.)

Caller: “No.”

Me: “Okay, well, I can’t really pre-make it for you, since it’s just pouring the cold brew over ice, but if you just walk up and order it when you get here we’ll have it for you in no time—“

Caller: *suddenly, screams, sounding like she’s about to cry, though she was completely calm up to this point* “WHAT DO YOU WANT FROM ME?!”

(She hung up, leaving me baffled.)

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