Should Sell To Betta People
I am at a pet store looking for filter cartridges for my turtle tank. I am thinking about applying here because I love animals and have a decent amount of knowledge. An employee I’ve never met and I start up a conversation about moss balls, and since we’re having such a good conversation, I feel more inclined to ask for an application. Just as I’m about to ask, another customer approaches.
Customer: “Do these-looking fish—” *motions to the betta cups* “—eat the same stuff as the glowy fish?”
Employee: “No… No, ma’am. Why?”
Customer: “D***. My daughter wants these glowy fish now and I don’t want to buy any more stuff. She already has one of those frilly fish and she’s starting to get tired of it.”
Employee: *Hesitantly* “Would you be buying their own tank?”
Customer: “Um, no? They’ll live with the other fish.”
Employee: “Betta fish are aggressive and don’t home well with any other fish.”
Me: “Yes, they’ll kill any fish they’re put with.”
Customer: “How soon?”
Employee & Me: “What?”
Customer: “How soon will they kill each other? Because if I can keep them for a few weeks, that’s fine.”
Employee: “They will fight instantly.”
Customer: “Fine. I can always toss the fish.”
Me: *Fearful* “Like… rehoming them?”
Customer: “I can flush it. Right?”
Me: “Bettas are very nice fish. I’m sure one of your friends would be willing to take him in?”
Customer: *Bored* “Mhm.” *Walks off*
Me: *To the employee* “I was about to ask for an application but I… I don’t think I want to anymore.”
Employee: *Dead inside* “Wise.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.