Should Keep Better Account Of His Account, Part 2
Customer: “I need help. I’ve locked myself out of my Netflix account and I can’t remember my password.”
Me: “Okay, well you should probably call Netflix and ask them for help.”
Customer: “But how can I get them to stop charging my bank account?”
Me: “Call them and cancel your service.”
Customer: “How do I call them?”
Me: “On a phone.”
Customer: “How do I get their number?”
Me: “Google.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
