Should Have Vetted The Owners First

(I’ve just graduated and I can’t find a job. My older brother is a veterinarian, and gets me a temp job at the animal clinic where he works. On my sixth day, when my brother has the day off, a client walks in with her dog. She cuts about eight people to the front.)

Client: “My dog is sick! I need to see the doctor!”

Me: “Okay. Do you have an appointment?”

Client: “H***, no! I thought walk-ins were welcomed.”

Me: “Yes. They are. Is this your first time here, or is your dog already in our system?”

Client: “Of course I’ve been here! You must be stupid because this is, like, my 100th time here. My name is [Client] and my dog is Puddles.”

Me: “And what seems to be the problem with Puddles?”

Client: “I just told you! Don’t you f****** listen? He is f****** sick!”

(By now everyone in the waiting room is looking at us. Feeling a bit embarrassed at being cussed at, I don’t ask her anymore questions. I hand her a form.)

Me: “All right. Just fill out this form and a doctor will be with you in about 20 to 30 minutes.”

Client: “What?! Why can’t I see the doctor now? My dog sick and he is going to die!”

(I look at the dog. He is wagging his tail and eating the free doggy treats we have out.)

Me: “I’m sorry. Since you don’t have an appointment, you’ll have to wait. We have about eight other walk-ins still waiting with their pets.”

Client: “Is Dr. [Brother] here? He’s the guy I always see. Just tell him I’m here.”

Me: “Uh, no. That particular doctor has the day off. You’ll have to wait for Dr. [Other Vet]. She’s the only doctor in today.”

Client: “What?! I’m not going to wait in this f****** line! My dog is going to die and if he does I’m going to sue you for everything you got.”

Me: “I’m sorry, but you’re going to have to wait like everyone else.”

Client: “Don’t you know who I am?”

Me: “Yes. You are [Client] and that is Puddles.”

Client: “You little b****! I am Dr. [Brother]’s girlfriend, which makes me like family. I get to see the doctor first, before any of these people.”

(I kind of giggle inside, because my brother is gay. He took the day off for his sixth year anniversary with his boyfriend.)

Me: “Oh. Are you a girl that is his friend or his romantic girlfriend?”

Client: “I’m his romantic girlfriend.”

Me: “Oh… But you’re still going to have to wait.”

Client: “Are you deaf or something? I told you I’m Dr. [Brother]’s girlfriend. You have to do what I say or I can have him fire you! You’re just jealous that I’m dating him and you’re too ugly for him to look at.”

Me: “Okay. First, Dr. [Brother] is my brother, so I don’t find him attractive in that sense at all. Second, my brother is GAY! He came out in college. So if you don’t have a wiener dog down there, I don’t think my brother would be very interested in you!”

Client: “You little c***! I’m his girlfriend and I’m going to tell him to fire you!”

Me: “If you’re his girlfriend, when is his birthday?”

Client: “I don’t have to tell you! You’re probably in love with him, you w****!”

(By now everyone is listening in on our conversation. There is a man in the walk-in line with a German Shepard. He comes up to the woman and tells her to back off and wait in line like everyone else.)

Client: “Who the h*** are you? You can’t tell me what to do? Who the f*** do you think you are?”

Man: “I am a sheriff’s deputy, ma’am. You’ve been harassing this woman for the past 10 minutes. She can file harassment charges on you and I will be her witness.”

Client: “F*** you all. I’m never coming back here ever again!”

(She came back the next day. My brother told her he will not be Puddles’ doctor anymore, and that, in fact, he is gay and not her boyfriend.)

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