Should Have Saved The Date In Their Advent Calendar
Me: “Hi, ma’am. Welcome to [Toy Store]. Can I help you find anything?”
Customer: “Yeah. Do you guys still sell Advent calendars here?”
(It’s December 10th, halfway through Advent.)
Me: “Sorry, ma’am. We’ve been out of Advent calendars since mid-November. We didn’t even have any for Black Friday, unfortunately.”
Customer: “So you don’t have any?”
Me: “No. But we do them every year, so there’s already next year.”
Customer: “Ah, shoot. I was really looking forward to getting one for the kids.”
Me: “Yeah. With something like that I always recommend getting them as early as possible. Definitely before December.”
Customer: “When is the next time you’ll be getting them in?”
Me: “Next September.”
Question of the Week
Have you ever served a bad customer who got what they deserved?