Should Have Opened With That

, , , , | Working | February 14, 2018

(I work at an amusement park. I get promoted to fill in a gap for a team lead that is leaving. Because I get promoted outside of the usual rotation, I’m the only new team lead, and everyone else has had at least a month of training. Today, eight people call in sick, and I’m opening for only the second time. I don’t open perfectly, but all five of the stores for which I’m responsible open on time, and no managers or customers have complained yet. Two of my supervisors pull me over and basically rip apart my opening, telling me it was disorganized, bad, and messy.)

Me: “But it wasn’t terrible, right? I mean, it wasn’t perfect by any means, but all stores opened on time, and it’s only my second time opening. I didn’t even shadow anyone before doing this.”

Supervisor #1: “This is only your second time opening?”

Me: “Yes.”

Supervisor #2: “Oh… Never mind. You did a great job opening, if it’s only your second time!”

(I am speechless. They spent over five minutes telling me how awful my opening was, and neither knew it was only my second time.)

Supervisor #1: “We’ll go over opening procedures after your break so that your openings will be a lot more smooth.”

(I came back from break and my supervisors never showed up again, so it looks like my next opening will be a lot like my second!)

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