Should Have Handicapped It After A While

(I work at a very well-known hardware store. I am checking out two ladies and am in the middle of the transaction when a woman behind them starts trying to get my attention.)

Customer: “Ma’am! Ma’am!”

(I’m not ignoring her, but trying to multitask and finish the transaction. I look up at her.)

Customer: “Ma’am! You have to help her! At the key machine! It ate her key! She’s handicapped!”

(I look up at the key machine in question.)

Me: “The machine has to take the key to make a copy… I can’t leave my register right now.”

Customer: *genuinely concerned* “You have to help her! She’s handicapped!”

Me: “I can’t do anything right now.” *points to transaction taking place* “But I can try to call someone.” *I call the head cashier, who says she’ll be right over*

Customer: “Don’t you hear the noise it’s making? It’s broken! You have to help her. She’s handicapped!”

(At this point I have noticed that the customer at the key machine is in a motorized cart and I hear the machine’s odd noise. I finish the transaction and see that another associate is now helping her and that she is very calm.)

Customer: *who I am now checking out* “She’s handicapped!”