Should Have Declined The Marriage
(Customer walks up with his wife and a basket of items of which he spends ten minutes looking over and returning over half. With what he’s kept he lets me ring him out, then decides to pull out a check that has been scribbled over with five different store names.)
Customer: “You can take this as long as I initial it, right?”
Me: “Actually, sir, I don’t think I can because of the amount of times it’s been written over.”
Customer: “Oh, sure, you can take it.” *he tries to write our store name in the bottom corner*
Me: “I’m afraid not. However, if you have any other tender I can take that.”
(He has a white out pen in the items he is trying to purchase.)
Customer: “What if I used white out? Can I open that one and see if it will work?”
Me: “You unfortunately won’t be able to use it until it’s purchased. I can call my manager just to ensure you we can’t take the check, if you’d like.”
Customer’s Wife: “Well, then, do it. We don’t have all night for your incompetence.”
(The manager arrives and states that we cannot take his check but are glad to take any other tender.)
Customer’s Wife: *to her husband* “Just great! Give me your card, dumb-s***. Probably nothing on them since you’re always broke.”
Me: “Sorry, that card was declined.”
(She storms out of the store while he husband is asking her a question.)
Customer: “Sorry, she wrote on my last check to the wrong place.”
(He continues to slide cards that are coming up declined. Eventually he gives up and before leaving shouts:)
Customer: “Don’t ever get f****** married!”
Question of the Week
Have you ever served a bad customer who got what they deserved?