Should Have Captured Her Reaction On Your Phone
(I’ve ordered a pair of shoes to be delivered to the store and have brought up the invoice email on my phone, ready to give them the order code.)
Cashier: *scowling* “I’m not serving you if you are on your phone.”
Me: “I’m not on my phone; I have it open toββ
Cashier: *interrupting* “You young people are so rude — no manners. I’m not serving you until you put the phone away.”
Me: *smiles politely and puts my phone in my pocket*
Cashier: “Now, how can I help you?”
Me: “I’m here to pick up an online order.”
Cashier: “Well, I need to see the order number?”
Me: “Let me just get that for you.” *reaches for my phone in my pocket*
(Her face fell as she realised that that was my intention at the start of the conversation.)
Question of the Week
Have you ever served a bad customer who got what they deserved?