Short-Change Con Falls Short Of Change
(I’m working the register. A customer comes to the register with three ice creams.)
Me: “So, is this it for you today?”
Customer: “Yes, sir.”
Me: “Alright your total is $12.75.”
(The customer hands me a $20 bill. I hand him his change.)
Customer: “Where’s the rest of my change?”
Me: “I gave you your change already, sir.”
Customer: “No, you didn’t! I gave you a $100 bill. You’re shorting me $80!”
Me: “Sir, I can assure you that you paid with a $20 bill.”
Customer: “No you can’t, because I paid with a $100 bill! How can they let an incompetent dip-s*** like you handle money? This is a disgrace.”
Me: “Sir, the only disgrace here is you. For starters, company policy states that we can not accept bills larger than $50. If you did give me a $100 bill, I would refuse it and ask for a smaller bill. On top of all that, the $20 you gave me is still on the counter right next to the register.”
(The customer goes silent, and quietly exits the store. He has not been seen at our store since.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?