Shopping Amongst The Commoners
Customer: “I’m here to pick up a book I ordered.”
Me: “Did you receive a card saying it was in?”
Customer: “Yes.”
Me: “Great, let me get it for you. What’s your last name?”
Customer: *gives last name*
Me: *goes to special order shelf, behind the cash wrap, to find the book*
Customer: *comes behind the cash wrap and looks too*
Me: “Sir, I need to ask you to step back in front of the registers. This is a secure area.”
Customer: *ignores, keeps looking*
Me: “Sir, please step back! We don’t allow customers in this area!”
Customer: *grumbles, steps back*
Me: *finds book, completes sale*
Customer: *leaves*
Coworker: *laughing* “Do you know who that was?”
Me: “Well… he looked familiar.”
Coworker: “That was the governor! You just bossed the governor around!”
(I felt a little silly for not recognizing him, but he hadn’t been governor for long, had a common last name and looked like every other rich, entitled guy whoever came into the store.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
