Shogun The Way To Go Home

(I work in a car insurance call centre. I really don’t understand how people can make a conscious decision to call a call centre and have no identifying information ready. The following is a typical example:)

Me: “Can I take your policy number?”

Caller: “I don’t have it; I’m at work.”

Me: “Can I take your vehicle registration?”

Caller: “It’s a Mitsubishi Shogun.”

(Yeah, because with as many customers as we have, this guy is the only one with a Mitsubishi Shogun.)