Shogun The Way To Go Home
(I work in a car insurance call centre. I really don’t understand how people can make a conscious decision to call a call centre and have no identifying information ready. The following is a typical example:)
Me: “Can I take your policy number?”
Caller: “I don’t have it; I’m at work.”
Me: “Can I take your vehicle registration?”
Caller: “It’s a Mitsubishi Shogun.”
(Yeah, because with as many customers as we have, this guy is the only one with a Mitsubishi Shogun.)
Question of the Week
Tell us about the most outrageous request a customer has ever made!
