Shock At Women Doing Home Improvement Shows Men’s Attitudes Are Still Going Down The Drain
(I’m home from college when my mom’s kitchen sink faucet stops working. She and I go to pick out a new one, bringing my twelve-year-old brother. My brother decides to wander down the mall to a different store, but plans to meet us in a bit. Mom and I pick a faucet, and we are standing in line to check out when the customer in front of us decides to start up a conversation.)
Customer: “New faucet, huh? You run it by your husband to make sure it will fit?”
Mom: “No, but it’s fine.”
Customer: “You ladies really should call him and make sure, before you have to return it! Don’t want him to get mad!”
Me: “My father hasn’t been in the picture for ten years; I don’t need to check in with him. This is the right faucet.”
Customer: “Your plumber, then! He can probably get you that for cheaper.”
Me: “We are fine.”
Customer: “Are you planning to do this yourself? I hope you realize you’ll have to climb around under the sink to assemble that!”
Me: “I repeat: we are fine.”
(He sputters out a few more objections when my brother walks up. Instantly the guy is all smiles.)
Customer: “Hey there! I didn’t know you were with your mom; I’ve been giving her such a hard time about installing that faucet!” *laughs* “You’ll do great.”
Brother: “Uh, I don’t know how to do that.”
Customer: “Oh, just follow the instructions; it’s real easy! *laughs* “You’ll do great.”
(He sort of slapped my brother on the shoulder and checked out. After he left, my brother fearfully asked if he really had to install the faucet and was relieved when I said I’d do it. I did, and it’s working fine six months later, even though I’m — GASP — an adult woman and not a tween boy.)
Question of the Week
Have you ever served a bad customer who got what they deserved?