She’s Saigon Crazy
(After assisting an elder woman pick out a watch from our display case, I proceed to take her to my register to ring up the rest of her order. I scan the watch first then go to put it in a bag when she stops me.)
Customer: “Oh, could I put that in my purse instead?”
Me: “Sure.” *hands her the watch*
Customer: *takes a closer look at the box, then frowns* “Oh. Oh this is made in China. I can’t buy this.”
Me: “That’s fine. I’ll just take it off then.”
(I remove the watch from the transaction and continue scanning her items.)
Customer: *continuing* “I only buy American you see. Or if I can’t, I’ll get it for lots of money off.”
(The last item she has is a medium sized ceramic pot. As I scan it I look inside it.)
Me: “It’s made in Vietnam, ma’am.”
Customer: *thinks this over, and then smiles* “Oh, that’s okay, then. My husband shot lots of people over there. Besides, I’m only going to use it for flowers anyway.”
Question of the Week
Have you ever served a bad customer who got what they deserved?