She’s Lying/Not Lying

| Right | December 11, 2015

(Our store works with another company that offers a card to students that gets them discounts at many places. It is the card company’s policy that if a person looks like they could be 16 or older, they MUST produce student ID. If they don’t, under no circumstance are we allowed to give them the discount. A customer comes up who looks like she’s 16-18 years old.)

Me: “Your total is $15.75.”

Girl: “Oh, I have the [Student Card].”

Me: “Of course. If you could just quickly show me your student ID?”

Girl: “I don’t have it with me.”

Me: “Then unfortunately, I can’t give you the discount.”

Girl: “You’re joking! I’m from another province! I didn’t bring my student ID with me.”

Me: “I’m sorry, but I cannot give you the discount. It’s [Card Company]’s policy that anyone who looks like they could be 16 or older must produce student ID.”

Girl: “That’s ridiculous! I’m, like, 12/13.”

(I look over the girl, and she looks way too old to be 13. I’m about to say something when her words suddenly hit me.)

Me: “Wait, you said you’re 12/13?”

Girl: “Yes! I’m 12/13!”

Me: “…So, you don’t know how old you are?”

Girl: “…What was the total again?”

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