She’s Gonna Have Real Trouble Navigating Oz
(I work at an art store and we are having a sale on yellow-labeled ribbon, no other colored labels. A lady comes up with about ten rolls of ribbon which all have purple labels.)
Me: “Hello! How are you today?”
Lady: “Oh, I’m fine. Is there a sale on ribbon today?”
(At the moment, I am unaware that only the yellow-labeled ones are on sale)
Me: “Yes, we do!” *starts scanning items*
Lady: “Hey, wait. I thought the ribbon was on sale?”
(I take a quick look at a catalogue and find what’s on sale.)
Me: “Oh, looks like only the yellow-labeled ribbon is on sale.”
Lady: “Only the yellow-labeled?”
Me: “Yes, ma’am.”
Lady: “How do I tell which ones are yellow-labeled?”
Me: “…”
(This lady was a teacher.)
Question of the Week
Have you ever served a bad customer who got what they deserved?