She Wouldn’t Last A Minute In 1478
(A lady and her husband purchase a few items and proceed to pay with a debit card on a card reader. After scanning her card she stands there looking at it.)
Me: “You just need to enter your PIN here and press enter.”
Customer: “Oh, okay.”
Me: “Do you want cash back?”
Customer: “No.”
Me: “All right, then just press ‘no’ on the card reader.”
Customer: “Oh.”
Me: “Now, it’s asking you to confirm the total.”
Customer: “OH, MY GOD! So many f***ing questions! What is this, the Spanish Inquisition?”
This story is part of the Customers-Overreacting roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
