She SERIOUSLY Screams For Ice Cream
(I work part time as a jack-of-all-trades in one of the UK’s chain supermarkets. Because it is busy, I am helping out on checkouts. An older lady approaches my till wanting to purchase a tub of vanilla ice cream. I scan the tub of ice cream.)
Me: “That will be £4, then, please!”
Customer: “That’s not right. It should be £1.67!”
(I void the item, and scan it again. It still says £4.)
Customer: “IT’S £1.67! DISCOUNT IT FOR ME IMMEDIATELY!”
Me: “I’m sorry, ma’am; I can’t do that without supervisor permission. I’ll call one over now to check.”
Customer: “IT’S £1.67! ARE YOU ACCUSING ME OF LYING?!”
(One of the supervisors arrives, having heard her raised voice. I explain the situation, and he disappears to the freezer aisle. He finds the ice cream and checks the price ticket. It says £4 and no offer. He comes back and explains this politely to the lady.)
Customer: “SO, YOU ARE CALLING ME A LIAR! I CAN READ; IT SAID £1.67!”
(The supervisor went and fetched the ticket and showed the lady. She screeched, shoved the ice cream across the checkout at me, and stormed out of the door screeching like a pterodactyl. The supervisor and I exchanged “WTF” faces, and carried on with our lives.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?