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She Rang For You But Not With A Bell

, , , | Right | August 9, 2021

I work at a craft store that also sells fabric. It’s a Thursday, which means that we mostly work on things in our seasonal departments and sometimes are staffed a little light. Our fabric and framing departments each have a bell for customers to ring when they need assistance, and my coworkers are good about listening and paging each other when they hear said bells. The phone rings. I answer with my standard greeting.

Customer: “Can I get some help at the cutting table?”

Me: “Uh, yeah. I’ll be right there.”

I go to the fabric table.

Me: “I’m sorry! I was on the other side of the store and didn’t hear the bell!”

Usually, when I would say something like this at a previous job, customers would either admit to not seeing the bell or not hitting the bell. Not this customer. She says nothing about the bell; she just tells me how much fabric she needs. When she’s gone, I get on the phone.

Me: “Hey, [Coworker], have you heard the fabric bell lately?”

Coworker: “No, we haven’t heard it for a while.”

Me: “Cool. That’s weird, then.”

I told half my coworkers about this woman who apparently ignored the bright orange sign indicating a bell to ring for assistance and instead called the store to ask for an employee. It’s not like the bell was hidden, although it may not have been in the spot it should have. It’s bright orange, though, so it should be relatively visible from any side of the table.

I don’t get people.

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