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She Pushed Her Own Buttons

, , , , , | Right | October 18, 2021

I run a store selling things like buttons, stickers, and shirts. I frequently set up at conventions, and typically, I bring a friend to help me run my booth. At this particular event, I’ve left my friend in charge while I run to get us food. When I come back, a woman is arguing with my friend.

Customer: “No, you have to give me my money!”

Friend: “Ma’am, I’m not the booth owner—”

Me: “Woah, what’s going on?”

Customer: “Butt out, b****!”

Friend: “Ma’am, that’s the owner and artist.”

The woman turns to me.

Customer: “I want a refund. I got one of your s***ty shirts and it fell apart before I could get home!”

I’m already suspicious, since I use pretty high-quality shirts, and I haven’t seen this woman before.

Me: “Did you get a receipt?”

Customer: “No, I paid cash!”

Me: “That’s okay, I record all my cash sales, too. Do you know which shirt you got and about when?”

Customer: “It was this one, and I bought it when the vendor hall opened today!”

She points to a design I have on display. I immediately cross my arms and look right at her.

Me: “Ma’am, it’s probably best you leave.”

Customer: “What?! I want my refund!”

Me: “You’re not getting s*** from me. Take your scam and leave.”

Customer: “I want my f****** refund!”

Me: “I’m not refunding you for something you never bought!”

Customer: “How do you know I didn’t buy it?!”

Me: “Because that design is brand-new and hasn’t had any sales yet.”

The woman starts SCREECHING and reaches for me. I dodge her and go and hide behind my table. She then starts to rip apart my display board of buttons.

Me: “MA’AM! I’M CALLING SECURITY!”

Other Person: “No need.”

I looked, and one of my booth neighbors had already brought security over. He had seen her arguing with my friend and got a weird feeling, so he went ahead and grabbed security. They were only going to kick her out, but she started screaming at them and trying to assault them. She ended up arrested.

Luckily, only a couple of buttons were damaged, and not bad enough to take off my display. I offered my booth neighbor a free shirt as a thank you… and he chose the design the woman claimed to have bought.

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