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She Doesn’t Deserve To Find The Right Theater

, , , | Right | December 17, 2019

(I work at a movie theater in a small city, and because it’s a small town you don’t see as many crazy people as you think you would. It is a long day, and a new movie has just came out, so we are very busy, and I’m trying to be patient with the not-so-patient types. Business is finally slowing down because the movies are just about to start. An older woman comes up to the usher post.)

Me: “Ticket, please, ma’am?”

Customer: “Yeah, okay!”

Me: *checks tickets and speaks clearly * “Your movie is to my far right, your far left, theater three, under the orange sign.”

Customer: “I’m waiting on my husband; hold his ticket.”

Me: “I’m sorry, ma’am, I can’t hold someone else’s ticket.”

Customer: “Whatever!” *grabs her husband* “Here he is; now where is my movie?”

Me: “To my far right, theater three, under the orange sign, and you’re seeing [Movie]?”

Customer: “No, I thought I would go see [Other Movie]. Of course, I’m here to see [Movie]! Dumb f***.” *obviously never bothering to speak under her breath*

(I begin to help customers directly behind her as she walks off. Our theaters go in a C shape, starting from one to eight, and on the way to her theater, there is theater five, four, and finally her movie, three. It just so happens that the people behind her are seeing the same movie, and as I start to help them out, I hear shouting coming from down the hall, from the same woman.)

Customer: “I can’t find my movie!”

(I ask my coworker to help the people who are at the post while I go deal with the woman.)

Me: “You can’t find your movie?”

Customer: “No s***, dumb f***!”

Me: *still being patient* “It’s that theater right there.” *points to theater three directly*

Customer: “That one?” *pointing to theater four*

Me: “No, ma’am, that theater right there, number three, [Movie].”

Customer: “Which one? This one or that one?”

Me: “That one, ma’am.” *still pointing to theater three*

Customer: “But I’m seeing [Movie]; that one is different!”

Me: “That’s the same movie, ma’am; we’re just showing that movie in more than one theater, so we add the letters to the end of it so we employees and customers can tell the difference.”

Customer: “So, it’s [Movie]?”

Me: “Yes, ma’am.”

(The customer begins to walk off again and tries to enter theater four.)

Me: “Ma’am! That’s not the theater you want.” *walks down to the theater because I need to go do my job* “This one right here, ma’am.”

(I’m standing there for two seconds when the theater doors open to reveal… her husband.)

Customer’s Husband: “Over here, honey, I saved you a seat.”

(Feeling like I can assume the woman can find her way to the theater, I begin to walk off, but then I hear this…)

Customer’s Husband: “So, did you have fun?”

Customer: “Yeah, this is more fun than watching the stupid credits, but that guy was a f****** moron! Are you sure this is the right theater?”

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