Sharing Is Uncaring
(It’s worth noting that I work in a very small store, with an ice cream counter that spans one end. It’s slow at the moment, so I’m wiping down the counter while my coworker is in back getting a head start on the dishes when a middle-aged woman comes in and gets an ice cream cone.)
Me: “All right, here you go. That’s $3.91”
Customer: “Thanks.” *hands me a five-dollar bill*
Me: “Okay, your change is $1.09, there you are!”
Customer: “Thanks.” *takes change*
(I think that’s the end of it, unless she drops some change into the communal tip jar. However, after pocketing the coins she leans over the counter and gives me a handshake, slipping the bill into my hand. I look at her, confused, as we have a very clearly marked tip jar a foot away.)
Customer: “I don’t believe in sharing.”
Me: “Um, thanks.”
(She walked out before I could say anything else. As I’m wondering what to do my coworker comes out of the doorway to the back, where he obviously saw everything.)
Coworker: “You handled that really well.”
Me: “Thanks. So should I just put this in the jar?”
Coworker: “No, that would be shared, and we can’t have that, now can we?”
Question of the Week
Have you ever served a bad customer who got what they deserved?