Shake Your Fist At Them

(I’m chatting with a customer and it comes up that her entire arm, from the elbow down, was badly broken in a car accident. She is only just starting to get enough control of her hand to limply hold a pen. The conversation, of course, drifts to her physical therapy, and she talks about her progress as I encourage her.)

Me: *single fist-pump* “You can do it!”

Woman: *laughing* “No, I can’t! That’s the problem!”

Me: *single fist-pump* “You’ll eventually be able to do it!”

(We chatted for another minute or so before she left. I hope she recovers quickly, or, at the very least, is able to keep smiling as she goes!)