Sex Sells The News
(I work at a local newspaper. A man comes in to discuss the online membership for the local news website I have built. He starts innocently enough by asking for the URL – some people are too scared to try a business name with a .com after it, so this is a common question.)
Me: “It’s WWW dot [City Name] news dot com.”
Customer: “Excuse me?”
Me: “[City Name] news dot com.”
Customer: “One more time?”
Me: “[City Name].”
Customer: “I got that.”
Me: “…news. Dot com.”
Customer: “Are you saying…” *he leans in to whisper* “Nudes? Like an adult website?”
Me: *holding up that morning’s paper, and pointing to the URL near the top of the front page* “NEWS. Do you recall walking into the building for the NEWS paper. We are [City Name] NEWS, so we own the website of the same name.”
Question of the Week
Have you ever served a bad customer who got what they deserved?