Serving The Grinch
(I work in a cheap card shop that becomes so busy on Christmas Eve that the queue stretches around two aisles. A customer appears from the other end of the shop, approaches my till and shoves a card at me.)
Me: “Sorry, sir, the end of the queue is over there.”
Customer: *looks* “…and?”
Me: “So, you need to wait at the end of the queue.”
Customer: “I don’t do queues.”
(He looked very proud of himself, as if this was an extremely witty comment.)
Me: “Well, you’re going to have to ‘do queues’ just this once, because I’m not going to serve you when you pushed to the front.”
Customer: “But I only have one thing to pay for.”
Me: “So do the twenty-odd people standing behind you.”
Customer: *glares at me and goes to the end of the queue*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
