Serve Or Die
(I work at a REALLY busy movie theater with huge lines that go out the door because of this crazy Star Wars release. I am on register in concession next to my friend who starts coughing because of the popcorn fumes. Her coughing eventually gets so bad that I send her to the backroom to drink some water. The man she was just helping starts yelling at me 20 seconds later.)
Man: “Um, hi, excuse me! Yeah, can you just finish up this transaction here? I have somewhere to be.”
Me: “Sorry, I can’t actually touch her register; it’s policy.”
Man: *starts yelling louder, livid at this point* “So, you’re telling me that I have to miss my very expensive movie because some girl is dying?!“
Me: *highly annoyed* “No, no, of course not. You can leave your line and hop on the end of mine.” *there are another 60 people in my line*
Man: *storms off without buying his food* “Un-f******-believable”
Question of the Week
Have you ever served a bad customer who got what they deserved?