Send Them A Picture Of Ricardo Montalban And Be Done With It
Printing out pictures for people is a common enough reference question at the library, but this was a new one.
Customer: “I need a picture of Khan.”
Me: “Khan… Genghis? Noonien Singh? Shah Rukh?”
Customer: “Genghis, obviously!”
Me: “There are some reference paintings in—”
Customer: “No, I need a photograph.”
Me: “Ma’am, I can print you an artist’s interpretation of what Genghis Khan looked like, but a photograph is just not available.”
Customer: “Why not?!”
Me: “Because he lived and died before the camera was ever invented.”
Customer: *Tuts* “That is very inconvenient!“
Me: “…sorry?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
