Driving Home The Point
(It is the Monday before Thanksgiving. My car has been making a horrible scraping noise for a few days, so I take it into my regular mechanic. I explain the symptoms and hand over my keys so he can see for himself. After a few minutes of test driving the car, he takes it into the shop, pulls something out of the bottom of it, and parks it back out front.)
Mechanic: *handing my keys back* “You’re all set. Have a happy Thanksgiving.”
Me: “Oh! Great! What was wrong?”
Mechanic: “The heat shield fell off and was bouncing around. There wasn’t enough of it left to salvage, but it’s okay.”
Me: “Okay! What do I owe you?”
Mechanic: *with a straight face* “You got a couple million?”
(I am very slow when it comes to figuring out whether or not other people are joking. I kind of just stare at him for a minute in response.)
Mechanic: “What, you’re not related to Trump?”
Me: “No, sir!”
Mechanic: *grinning* “Then have a happy Thanksgiving!”
Question of the Week
Have you ever served a bad customer who got what they deserved?